There has never been a better time to escape the crowds and explore the Southern Coastline of Australia, and Untamed Escapes is ready to welcome you back with confidence. The safety of our guides and passengers is our highest priority, and since COVID-19, we have reviewed every aspect of our operations and adapted. We have implemented a range of enhanced protocols so that you can sit back, relax and enjoy the serenity.
These protocols are based upon the Australian Federal Government and National COVID Compliance Commission COVID-Safe Guidelines, as well as the World Travel & Tourism Council’s ‘Safe Travel Protocols for Tour Operators’.
We will continually evaluate the most up to date information from these sources and adapt as required to ensure we are doing everything we can to keep our passengers safe.
Vaccination Policy
In accordance with Government regulations, passengers over the age of 16 wishing to participate on any Untamed Escapes tours must provide proof of COVID-19 vaccination. Only fully vaccinated passengers or passengers who have an official medical exemption (medical certificate or letter from an approved medical practitioner, with matching personal photo identification) will be permitted to board the vehicle. Children over 16 years old must be fully vaccinated, whilst children under 16 years old do not need to be vaccinated if accompanied by fully vaccinated adults.
Guides Training & Expertise
Hygiene and Sanitation
Fit for Travel Declaration
Upon booking, you will be emailed a Pre-Departure Information Pack, which outlines everything you need to know before travelling with us. This includes information about pick up times and what to bring on tour. It will also explain our new online check-in procedure whereby all passengers are required to complete the ‘Fit for Travel Self- declaration’ to confirm they are free from illness.
This will give you and all fellow passengers an added level of assurance. Additionally, passengers with any symptoms of illness before travel will be requested not to travel.
Safe Escapes includes the implementation of protocols for when guests or staff become unwell during a tour. We can respond quickly and discreetly to any such event, including ensuring safe return from remote locations.
Physical Distancing
Our journeys take you to some of the most remote and pristine places in Australia, so there are limited opportunities to interact with people outside the touring group.
We have decided to only fill our small group tours to 75% capacity, and many tours can be upgraded to a private experience so you can travel in your own private group.
Accommodation, Meals and Activities
We work with only the best, accredited tourism businesses in the regions we operate, all of who have implemented their own site-specific COVID Safe procedures.
For any food that is prepared by our guides while on the road, such as morning tea or picnic lunches, we follow Government recommendations and only use single-use equipment and provisions are recommended.
Flexible Booking Conditions
As a direct result of COVID -19, we have made changes to our booking conditions and cancellation policy. These are outlined in our Terms & Conditions on each website, and we recommend reading these before booking.
Playing Your Part
Here are a few things you can do to help:
View the current news and updates from the South Australian Government You can sit back and relax and know that you are in safe hands while travelling with us.
135 Waymouth Street, Adelaide
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